The Biden-era Customs and Border Protection immigration app, CBP One, ceased functioning as President Donald Trump was sworn in on Monday, January 20, reports said.

The shutdown of the app was one of many executive actions, mostly immigration-related, that Trump and his administration promised would go into effect on inauguration day and the days shortly following, according to reports.

Video filmed by Corrie Boudreaux shows a woman tearfully explaining to a crowd of journalists near the border in Ciudad Juarez, Mexico, that her appointment on the app had disappeared and she was no longer able to view it.

“They are no longer valid,” the woman says, reading a message on a phone referencing the appointments.

“Really in this moment I feel very devastated,” she says, according to Storyful translation. “I feel very sad, because I really don’t know what I’m going to do with my life from now on. I don’t know, because we came with hope. And when you come with hope and… and everything closes for you….”

The woman told journalists she had waited to get the appointment for six months, and said border officials told her on Monday that no one could pass through after 11am local time.

When asked her thoughts about the incoming president’s plan to return migrants seeking entry to the United States to their home countries, the woman emphatically repeated that she did not want to return to her country. Credit: Corrie Boudreaux via Storyful

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