A 27-year-old easyJet passenger was forced to share a hotel room with a male stranger after her flight from Croatia to the UK was cancelled.
Margaret Elizabeth, from Balham, south London, faced the uncomfortable situation when adverse weather delayed her journey overnight.
The budget airline has since apologised for the distressing experience and vowed to investigate how the an arrangement occurred.
The incident happened on September 10 when the 11.30am UK-bound flight was cancelled after an 18-hour delay at Dubrovnik airport.
A 27-year-old easyJet passenger was forced to share a hotel room with a male stranger after her flight from Croatia to the UK was cancelled (file pic)
PA
Passengers were taken to the Royal Hotels & Resort Dubrovnik at 4am.
Elizabeth was among four solo travellers, with two women also forced to share a room.
Despite her protests, airport staff informed her that the only alternative was to sleep in the lobby.
The communications officer expressed told The Sun: “I was exhausted but I couldn’t sleep because I was deeply uncomfortable with the situation. A part of me wishes I stayed in the lobby.”
LATEST DEVELOPMENTS:
She added: “I couldn’t help but quietly cry out of frustration. The man seemed nice, but at the end of the day I was still sleeping with a stranger in a small, confined room.
“In the morning I got changed in the bathroom quickly and rushed out, which meant I ended up leaving some things in the room accidentally.”
Elizabeth described the situation as “dangerous and negligent”.
“EasyJet needs to do something about this. It is dangerous and negligent to put anyone, let alone a young female woman, in a position like this,’ she said.
The budget airline has since apologised for the distressing experience and vowed to investigate how the an arrangement occurred (file pic)
Getty
EasyJet has acknowledged the incident and issued an apology.
A spokesperson for the airline stated: “We are extremely sorry for Margaret’s experience when her flight was delayed overnight. The safety and welfare of our customers is our highest priority.”
The company admitted that the room-sharing arrangement violated their policies: “It is not our policy to allocate passengers not travelling together a shared room so this should never have happened.
“We are investigating how this happened and take steps to ensure it does not happen in the future.”
