Principal Lisa Kerr said: “We are sorry that John suffered abuse during his time at Aberlour House in 1990 and we have apologised to him in person.
“We respect and thank those, like John, who have spoken up about their experiences and those who gave evidence to the Scottish Child Abuse Inquiry.”
She added: “We have actively encouraged those affected by abuse, who feel they will benefit from financial redress, to seek this.
“Those claims are then dealt with by the insurers of Gordonstoun and Aberlour House.
“We will continue to signpost legal advice and provide support information for those affected by historic abuse.”
Ms Kerr said Gordonstoun had written and spoken to the insurers, urging them to deal with cases in a timely and compassionate way.
She said: “We are acutely conscious that delays add to the distress of survivors and will continue to press for these claims to be resolved as quickly as possible.”
