Know the location of your stop tap, external, which is usually under the kitchen sink or stairs, or in a kitchen cupboard, cellar, downstairs bathroom or toilet, garage or utility room.
If you do have a burst pipe, you can turn the stop tap clockwise to stop the water.
If you have home insurance, check with your policy to see if it covers leaks and bursts.
Otherwise, have to hand the contact details of local plumbers or find one on the Watersafe website, external.
Check for household leaks regularly to prevent a small problem becoming a larger issue.
People who need extra support can join the United Utilities priority services register, external for free.
